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14 September 2009
A sort of personal medical day. It started with the auxiliary nurse coming to file my fingernails. She was followed by a medical engineer adjusting the geared arm support attached to my eating table (kindly supplied through my Addenbrooke’s Hospital MND NHS Unit) Finally, an optician, from Glasses Direct came to check that the replacement glasses sent by them, at no cost to me, were fitting properly. Having previously been very unhappy with this particular firm over the last order of glasses that I purchased from them, I have been very impressed over the way they have handled my complaint, and will certainly use them again.